Our valuable assets
The assets we work with

We have extracted the business resources that have the greatest value for our business model and that contribute to the performance of our core activities.

Customers 2
Loyal customers
Partnerships 2
Strong partnerships and suppliers base
Networks 2
Future-proof infrastructure and mobile spectrum
Customers 2
Skilled and motivated workforce
Financia Basis 2
Solid financial basis
Green Energy 2
Climate-neutral operations

Business model

‘We go all out to connect everyone in the Netherlands to a sustainable future.

Our ambition

To make the Netherlands the most connected country in the world and to become customers’ preferred partner in digital life.

Strategic themes

  • Leverage and expand superior network
  • Grow and strengthen customer footprint
  • Simplify and streamline operating model

Safeguarding value

  • Governance
  • Compliance
  • Risk management

Our performance

Infrastructure 2
Network infrastructure
Products and services 2
Flexible, simple and converged products and services
Innovation and digitalization 2
Focused innovation and digitalization
Privacy and security 2
Safeguarded privacy and security
Employability 2
Sustainable employability
Environmental Performance 2
Environmental performance and responsible supply chain

We create value for our customers, shareholders and employees, and we impact Dutch society as a whole.

Impact in the Netherlands

Industry innovation and infrastructure 1
Secure future-proof connectivity
Sustainable cities and communities 1
Social and digital inclusion
Response consumption and production 1
Environmental impact

Download the full report

KPN IR 2022 Spread navigation / 7 MB
KPN IR 2022 Single navigation / 7 MB
KPN IAR 2022 ESEF Filing package 2022 12 31 / 5 MB
Consolidated Financial Statements / 365 KB
Social figures / 196 KB
Environmental figures / 64 KB
GRI index / 59 KB


Select the chapters and files to download