Value creation model
We have identified the value we create for our stakeholders and society as a whole, using the six capitals model of the International Integrated Reporting Council (IIRC).
Our valuable assets
The assets we work with
We have extracted the business resources that have the greatest value for our business model and that contribute to the performance of our core activities.
Loyal customers
Strong partnerships and suppliers base
Future-proof infrastructure and mobile spectrum
Skilled and motivated workforce
Solid financial basis
Climate-neutral operations
Business model
‘We go all out to connect everyone in the Netherlands to a sustainable future.’
Our performance
Network infrastructure
Flexible, simple and converged products and services
Focused innovation and digitalization
Safeguarded privacy and security
Sustainable employability
Environmental performance and responsible supply chain
We create value for our customers, shareholders and employees, and we impact Dutch society as a whole.
Impact in the Netherlands
Secure future-proof connectivity
Social and digital inclusion
Environmental impact
